In today's world servicing providing faces new challenges. Business models become more complex than even before but this also comes with a great number of new opportunities opened by Internet economy and IT in general.
Business models have to support a co-operation model between different players or partners in the service eco-system. Integration issue becomes more important for everybody in the business. Expansion of distribution network and time to market are both critical. Payment and loyalty mechanisms have to be in place. The customers, their patterns, habits, convenience have to be completely understood and satisfied.
Still, from the administration and production point of view everything has to stay simple, reliable and with no technical obstacles whatsoever.
Applicon is a software solution vendor to service industry with answers to above. Our systems are of utmost critical importance for telecom providers, payment processors, retailers, tourism, transportations and local communities.